Information Technology Support Specialist

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Company
eTeam
Job location
United States
Salary
Undisclosed
Posted
Hosted by
Appcast

Job details

Job Title: IT Analyst

Location: Lansing, MI

Pay Rate: up to $35/hr

Duration: 4+ Months


Job Summary/Objective:

Team member of the Information Technology (IT) department at a Manufacturing Plant in the Automotive industry. Provide services and support to Plant Operations maximizing availability, performance and efficiency. Focus on cost effective solutions with a continuous improvement mindset.


Roles & Responsibilities:

IT Management

· Consult with plant management on continuous improvement ideas and fulfill requests.

· Key team member of projects to deliver new initiatives and/or service improvements.

· Assist with problem management resolution and permanent corrective actions.

· Interface with internal and external Customers.

· Support IT tasks related to launches and communicating updates at readiness reviews.

· Other duties as assigned by management (can be modified for local requirements)


IT Infrastructure & Applications: Responsible for the daily operations of computer systems including but not limited to the following:

- Perform Level 1, incident management, support for hardware, communications, networking, software and shop-floor systems ran at the manufacturing facility. Escalate to next level support teams if applicable.

- Monitor, event management and administration of local IT Infrastructure.

- Adhering to the processes and standards of the company.

- Provide access to IT services while complying with Security and Vulnerability standards.

- Ensure system backups are current and can be restored.

- Schedule and coordinate hardware and infrastructure installation with Corporate and 3rd party suppliers.

- Contribute to managing Key and Operational Metrics

- Maintain documentation of IT Services, Equipment and Procedures (additions for local requirements)


Required Skills:

Experience & Skills - Minimum Required:

· 2+ years IT related experience.

· Communication, analytical, project management and problem-solving skills.

· Support multiple work streams.

· Desire to have broad responsibilities and work in fast paced environment.

· Windows administrative knowledge (Servers and PCs)

· Experience with Networking Infrastructure and Architecture


Other Requirements

Willingness to work overtime and weekend


Required Education:

Education & Training :

Required: Bachelors’ Degree in IT or Associates/Technical Degree in IT related field of study and 2+ years of experience.


Desired:

Additional Desired:

· Experience in a manufacturing environment, ideally automotive industry.

· Manufacturing Execution System (MES) experience.

· Basic database knowledge and report writing skills.


Desired Education:

Desired: Technical Certifications / Continuous Improvement training.

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